But this love becomes a problem when it comes to jargon. Jargon is language which is used by a specific profession/group, but it can be confusing and meaningless to people not in the group. The language becomes exclusive.
Well, the jargon does not help relationships with patients. I always forget that people might have a hard time expressing their symptoms, because I have a catalogue of accurate terms. I always forget how frightening the diseases, investigations, and treatments can sound, because I am generally healthy. And I always forget how scary the clinical environment can be, because it's my usual place.
Basically, I am super guilty of using too-long words and over-complicating things. Right now, I'm trying to hone my words down and stop rambling too much. I am focusing on striking the balance of using simple terms but not sound condescending and on making sure my words are always delivered with compassion rather than just to transmit information.
It is a struggle! Does anyone else have a problem with this? Ever feel like you wanted to punch your doctor because you couldn't understand her? Most outrageous use of jargon in your experience?
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